Renovations & Repairs in Sapporo and Niseko — in English

We are a licensed construction company in Sapporo (Kiyota-ku). We have been building, renovating and repairing homes and commercial property across Hokkaido since 1997.

You can work with us in English. Write to us in English and we’ll answer in English. Everything that matters — what we’ll do, what it costs, and anything that changes — you get it in writing, in English, before you’re committed.

Send us your inquiry

Prefer to chat?

WhatsAppLINEInstagram DM

For quotations, please use the inquiry form or email.
WhatsApp is best for quick questions and photos.
Please save our number (+81 80-8441-1277) so our replies reach you.

Our promise is simple: a fair price and proper work, both in writing before you commit. The estimate is itemised line by line precisely so it can be checked — by you, your property manager, or anyone you trust. We price the job, not the customer — there is no separate rate for overseas owners; what changes the price is distance, not nationality.

Our phone line is Japanese only. Please write instead — WhatsApp and Instagram go straight to Takumi Muramatsu, our Construction Manager. Not a reception desk.

Send us your inquiry

Tell us what the building is, where it is, and what you want done. You will get an English confirmation by email straight away — reply to it with your photos attached.

    Your namerequired

    Email addressrequired

    Property address or arearequired

    Type of workrequired

    Messagerequired

    Are you currently in Japan?

    Preferred contact method

    WhatsApp number / Instagram / LINE ID


    If you leave this empty, we will reply by email.

    Optional details — helps us answer more precisely

    Do you own the property?

    Is there a local property manager?

    Approximate budget

    Preferred timing

    Country of residence

    Photos: please don't attach them here. You'll get a confirmation email straight away — just reply to it with your photos attached, or send a Google Drive / Dropbox link. No size limit that way.

    We reply in English, normally within one business day (office hours 8:00-18:00, Mon-Sat, Japan time).



    Prefer to chat?

    Message us on WhatsAppLINE

    For quotations, please use the inquiry form or email.
    WhatsApp is best for quick questions and photos.
    Please save our number (+81 80-8441-1277) so our replies reach you.

    Broken right now? Start here

    Sapporo gets cold enough to break things that do not break in most countries — water pipes freeze inside walls, drains back up, roof drains ice over. If you are reading this with water on the floor, this is the section you want. These are services we already run in Japanese; the prices below are the ones published on our Japanese site (frozen pipes and roof ice · drains; both pages are in Japanese), tax included.

    Frozen water pipe — nothing comes out of the tapWe own an electric thawing machine, so we are not waiting for a specialist to become free. From ¥22,000 for the call-out and a straightforward thaw; from ¥33,000 where the ice is behind a wall or under the floor.
    Blocked or backing-up drain — sink, bath or toiletFrom ¥33,000, same day where the day allows it. If you would rather know why it happened, the version with an in-pipe camera survey is from ¥55,000 — you see the inside of your own pipe on the screen.
    Ice on a flat roof, or a roof drain frozen shutFrom ¥33,000, quoted on site — working height and how far the ice has spread both change it.
    Water damage after a leak or a burst pipeWe are a construction company, so opening the wall, drying it out and making it good again is one company on one contract. Worth checking your home insurance (火災保険): we prepare the estimate and the damage report insurers ask for.
    Before you write, the limits — plainly.
    Sapporo city only at these prices. Inside the city the call-out and the estimate are free; outside the city we quote the travel before we set off.
    Office hours are 8:00–18:00, Monday to Saturday. Messages arrive at any hour and Sundays and public holidays are sometimes possible, but we do not promise a 24-hour callout — we would rather tell you that now than promise it and miss.
    Additional charges apply for out-of-hours and same-day weekend/holiday work; the amount depends on the situation — for drains it is a fixed ¥8,800 (tax incl.), as on our Japanese page, and for frozen pipes and roof ice it varies with the job. Either way you are told before we come.
    The water supply pipe itself: Japanese law reserves repairs to the supply pipe for plumbers registered with the city, and we are not registered. We bring in a registered firm for that part and do the rest ourselves — opening the wall, putting it back, and the paperwork — so you still deal with one company.
    Our phone line is Japanese only. In an emergency WhatsApp or LINE is the fastest way to reach a person: send a photo, the address, and what is happening.

    Send a photo on WhatsAppLINE

    For quotations, please use the inquiry form or email.
    WhatsApp is best for quick questions and photos.
    Please save our number (+81 80-8441-1277) so our replies reach you.

    What “we speak English” means here — and what it doesn’t

    We would rather be precise about this than oversell it.

    WhatsApp, Instagram, LINE, or the form belowEnglish. This is our main channel and where we prefer to work.
    Quotations, scope, change orders, completion reportsEnglish.
    PhoneJapanese only.
    Meetings & site visitsWe use translation tools.
    After every meetingWe send you a written summary in English of what was decided.
    Who you are talking toTakumi Muramatsu, our Construction Manager — directly, on WhatsApp or Instagram.
    Takumi Muramatsu, Construction Manager at Hokurei Construction, a construction company in Sapporo
    Takumi MuramatsuConstruction Manager

    He reads and answers the English messages himself, and he runs the projects on site. There is no account manager in between.

    How we handle English, honestly

    We are a Japanese construction company. Our written English is machine-assisted — we use translation tools, and a person checks every message before it goes out. Our spoken English is limited.

    We tell you this because it changes what you should expect. In practice:

    • Write rather than call — in writing we can be accurate in a way we can’t guarantee over the phone.
    • If something reads oddly, say so. A translation can be grammatically perfect and still miss your point. If a line in a quotation doesn’t sit right, tell us — that is not a nuisance, that is the system working.
    • Nothing important stays verbal. After any meeting or site visit you get a written English summary of what was decided. In construction the expensive mistakes are the ones where two people left the room believing different things; if we misunderstood you, that document is where you catch it.

    Building in Hokkaido for 29 years is what we are good at. English is the tool that gets you that work, and we are plain about how it works.

    Proof that we are a real, licensed construction company in Sapporo

    Anyone can put a website up. These are the things you can check independently.

    Hokurei Construction Co., Ltd. — founded May 1997

    Based in Kiyota-ku, Sapporo. 29 years, same company, same city.

    Construction Business Licence

    Hokkaido Governor (Gen-4) Ishi No. 18089

    In Japan, construction work above a set contract value may only be carried out by a licensed contractor. This licence is issued by the prefectural governor and the registration is public.

    Registered First-Class Architect Office

    Hokkaido Governor Registration (Ishi) No. 4081

    The registration required to carry out architectural design and construction supervision in Japan. We have two first-class registered architects and one first-class construction management engineer on staff.

    Asbestos survey qualifications held in-house

    Japanese law requires an asbestos pre-survey before demolition and many renovation works, regardless of the building’s age. We hold the relevant surveyor and work-chief qualifications, so the survey is not subcontracted out.

    Verify us yourself (2 minutes)

    Construction licence: on the Japanese government’s public contractor register — MLIT search (site in Japanese) — search by company name (paste 北嶺建設) or by licence number 718089. The registry prefixes Ishikari-area licences with a 7, so Ishi No. 18089 is listed as 718089.

    Architect office: on the official architect-office register (in Japanese), search the name 北嶺建設 under 01: Hokkaido.

    Google reviews: rated 5.0 — read them yourself. Google auto-translates them into English.

    Company registration: corporate number 4430002027119 on gBizINFO, the government company database.

    Our founding date, staff qualifications and insurance are not in those public databases — ask, and we will show you the documents in writing.

    The people you will be dealing with

    The licences above belong to the company. These two hold the individual qualifications that sit behind them, and they are the two who will be on your job: one prices it and plans it, the other runs it on site and answers your messages. Both are named here so that you know who you are dealing with before you write.

    Daisuke Muramatsu, Director of Hokurei Construction, a construction company in Sapporo
    Daisuke Muramatsu村松 大介Director — he heads the company

    Twenty years in construction, and the second generation to lead this company — he took it over from the founder, who started it in 1997. He is a licensed second-class registered architect — he draws up the design himself, and he still comes out to site. Your estimate and your programme are his: he prices the job and plans the order the work happens in.

    Seven national qualifications in all — the architect’s licence, asbestos surveyor qualifications for buildings and for other structures, and operator licences for small mobile cranes, slinging loads, earth-moving plant and mobile elevating work platforms.

    On the Japanese company register his title is 取締役 (torishimariyaku, Director), and he is the company’s representative. Full profile, with every qualification listed (in Japanese).

    Takumi Muramatsu, Construction Manager at Hokurei Construction, on site in Sapporo
    Takumi Muramatsu村松 拓海Construction Manager — your English contact

    Seventeen years on site. He is the one you are writing to: he reads and answers the English messages himself, comes out and surveys the building, prices the job, and then runs it. Renovation work and drain trouble — blockages cleared, and an in-pipe camera survey when you want to know why it happened — are what he does most.

    Eighteen national qualifications and licences sit behind that. What they mean in practice: he is a certified asbestos surveyor for buildings and for other structures and a certified asbestos works supervisor, so the survey Japanese law requires before demolition is done by us and not bought in; he is a licensed mobile crane operator and slinger; he is licensed on excavators, demolition machines, rough-terrain carriers, mobile elevating work platforms and forklifts; he is certified for gas and arc welding and for fall-arrest harness work; and he holds heavy goods, large special vehicle and towing licences, which is why our machines turn up on our own trucks.

    The same person from your first message to handover. Full profile, with all eighteen listed (in Japanese).

    Other colleagues work on your building as well — including the two first-class registered architects mentioned above. These are simply the two who make the decisions and answer for them.

    The kind of work we take on

    We are a general contractor — not a showroom that subcontracts the trades, and not a single-trade outfit. In practice that means we can open a wall, move the pipe behind it, and make the room good again with one team and one contract.

    The work we do most: bathroom, kitchen and toilet renovation; full interior renovation of houses and apartments; roof and exterior wall repair; drain cleaning and blockages; demolition. We also build new houses, and take on exterior and civil works — fences, carports, driveways. If it involves a building or the land around it, it is our kind of work. Small jobs are welcome too — adding or moving power points (electrical outlets), taking out built-in cupboards and shelving, and similar work.

    If what you need isn’t on that list, ask anyway. If it isn’t our kind of work, we’ll say so — honestly, and straight away.

    Photos of our recent projects and our full company record are on the Japanese site. The pages are in Japanese, but the photographs are not — have a look, then ask us anything about them in English.

    What typical jobs cost

    Guide prices we publish on our Japanese site, as of 2026, tax included: unit-bath renovation from ¥660,000 · system kitchen from ¥550,000 · roof repainting ¥450,000–900,000 · drain cleaning from ¥33,000. Every building is different — the written, itemised quote is what counts. Outside Sapporo, travel is quoted separately, in advance.

    Where we work: Sapporo, Niseko, Kutchan and Kyogoku

    We are based in Kiyota-ku, Sapporo, and work across the whole city. We also travel to Niseko, Kyogoku and Kutchan. Elsewhere in Hokkaido? Ask anyway — we will tell you straight away whether we can take it on.

    If your property is outside Sapporo: travel costs and the site-survey fee are quoted in advance, in writing, before we get in the car — what they come to depends on the distance, the size of the job and how many days it takes. Inside Sapporo the site survey and estimate are free. You will never get a bill for a visit you did not agree to. In winter we can still come and survey; outdoor work waits for the snow to go, and indoor work is sometimes possible — ask.

    From your first message to handover

    1. 1InquiryWhatsApp, Instagram, LINE or the form below. English is fine.
    2. 2Photos & drawingsSend whatever you have. Photos, floor plans, a previous quote. Nothing formal needed.
    3. 3Online meetingIf the job warrants one. Translation tools, plus a written English summary afterwards.
    4. 4Site inspectionWe visit and measure. Free inside Sapporo; quoted in advance outside Sapporo.
    5. 5Written scope & estimateItemised, in English. You will see what is included and what is not.
    6. 6Written approval before any additional workIf we find something unexpected after work starts, we stop, explain it, and issue a revised quotation. Nothing is added to your bill without your written approval.
    7. 7Progress photos & updatesSo you can follow the job from anywhere, including from outside Japan.
    8. 8Completion report & aftercareA written report with photos, and a named point of contact afterwards.

    If you are not in Japan while we work

    If you own a building in Hokkaido and live somewhere else, the question is not really whether we can do the work. It is what happens on all the days you cannot be there to look. Our answer is that everything that matters reaches you as a document, in English, and that nothing moves without your written approval. In practice:

    • Your property manager or agent, dealt with directly. If someone looks after the building for you in Japan, tell us who they are and we will work with them in Japanese — while you keep getting every document in English. Tell us as well what they may decide on your behalf and what you want to decide yourself. We would rather ask that at the start than guess it halfway through.
    • Access is agreed in writing before we start. A key handed over, a key box, your manager letting us in on the day — tell us how you want it handled and it goes into the written scope with everything else, so nobody is improvising at your front door.
    • Nothing is added to your bill while you cannot see the site. If we find something unexpected once work has started, we stop, explain it, and issue a revised quotation. Your written approval comes first. Distance changes nothing about that — if anything it makes it matter more.
    • You watch it happen. Photographs and a written update as the work goes on, so the first time you see the job is not the day you land.
    • Handover arrives as a document. A written completion report with photographs, and a named person you can write to in English afterwards.
    And the calendar is on your side. The months we can work outdoors in Hokkaido — roughly April to November, snow permitting — are the months your building is empty. So write to us during the snow. We survey, you get the scope and the quotation in writing, and the work is booked for the first weeks it can start — finished before the season turns round again.

    Questions we get asked

    When can you actually start?

    Snow decides our calendar — for outdoor work. Roofs, walls and demolition run roughly April to November, though the real limit is the snow itself and some years are shorter at both ends. Indoor work is sometimes possible through winter — ask, and we will tell you straight away whether we can take it on. Site surveys run all year, snow or not. So write to us during the snow: we survey, you get the scope and the quotation in writing, and the work is booked for the first weeks it can start.

    What language is the contract in?

    The contract itself is in Japanese. Japanese construction law requires a signed written contract, and it is our practice to make the Japanese text the governing version. We always attach a full English translation, and we will not ask you to sign anything you have not read in English. If a clause is unclear, ask before you sign.

    How does payment work?

    We invoice in Japanese yen. The schedule is agreed per project and written into the quotation before you commit — a common pattern is a deposit before we order materials (around 40%) with the balance after completion, but a small job and a long job are handled differently. If you will be paying from outside Japan, tell us at quotation stage so we can confirm the transfer details before you are committed to anything.

    Is the work insured?

    Yes. We carry contractor’s liability insurance for the work we do. If you or your property manager need the policy details for your own records, ask and we will confirm them in writing.

    What if something is wrong after you finish?

    Tell us and we will come and look at it. After handover you keep a named point of contact — write to them in English. There is no fixed cut-off date for asking — we look at each case on its merits, so do not assume it is too late.

    Can you handle fire-safety work for a guesthouse or minpaku licence?

    Often, yes — ask first. Electrical work and fire-equipment inspections are within our scope. Tell us the building, the municipality and the licence you are aiming for, and we will tell you straight away what we can take on.

    My property is in a landscape-controlled area (Niseko, or the Kutchan resort zones). Can you deal with the approvals?

    In these areas even an exterior colour change can need municipal approval. As a registered first-class architect office we check what approvals your plan needs before you commit, and depending on the project we can also file the applications for you. Ask before you order materials.

    Get in touch

    Tell us what the building is, where it is, and what you want done. If you have photos or a floor plan, mention it — we will ask you to send them by reply.

    FormUse the form below. You will get an English confirmation by email straight away — reply to it with your photos attached. Prefer email? Send the form: our confirmation email starts the thread, and you can simply reply.
    WhatsAppMessage us on WhatsApp direct to Construction Manager
    Best for quick questions and photos. Please save our number (+81 80-8441-1277) so our replies reach you.
    Instagram@re.hokurei direct to Construction Manager
    DM in English is fine.
    LINEAdd us on LINE
    Phone+81 11-889-2833 — Japanese only
    WhatsApp and Instagram reach Takumi Muramatsu, our Construction Manager, directly. He runs our projects on site — so from your first message you are dealing with the person who will actually be doing the work, not a call centre passing notes along.

    Office hours 8:00–18:00, Monday to Saturday (Japan time, UTC+9). Messages are accepted at any time; we reply during office hours, normally within one business day.

    Send us your inquiry

      Your namerequired

      Email addressrequired

      Property address or arearequired

      Type of workrequired

      Messagerequired

      Are you currently in Japan?

      Preferred contact method

      WhatsApp number / Instagram / LINE ID


      If you leave this empty, we will reply by email.

      Optional details — helps us answer more precisely

      Do you own the property?

      Is there a local property manager?

      Approximate budget

      Preferred timing

      Country of residence

      Photos: please don't attach them here. You'll get a confirmation email straight away — just reply to it with your photos attached, or send a Google Drive / Dropbox link. No size limit that way.

      We reply in English, normally within one business day (office hours 8:00-18:00, Mon-Sat, Japan time).



      Prefer to chat?

      Message us on WhatsAppLINE

      For quotations, please use the inquiry form or email.
      WhatsApp is best for quick questions and photos.
      Please save our number (+81 80-8441-1277) so our replies reach you.

      Privacy, in plain English

      What we collect through this page: your name, contact details and what you write to us. What we use it for: replying to you and preparing your quote — nothing else. We do not share your details with anyone else, except where Japanese law requires it. This page uses Google Analytics, Microsoft Clarity and Cloudflare Turnstile. The legally binding text is the full privacy policy (in Japanese) — ask us if you want any part of it explained in English.

      Hokurei Construction Co., Ltd.(有限会社北嶺建設)
      4-11, Utsukushigaoka 2-jo 2-chome, Kiyota-ku, Sapporo, Hokkaido 004-0812, Japan
      Director (取締役): Daisuke Muramatsu · Construction Manager (English contact): Takumi Muramatsu
      Founded May 1997 · Capital ¥10,000,000

      Construction Business Licence: Hokkaido Governor (Gen-4) Ishi No. 18089
      Registered First-Class Architect Office: Hokkaido Governor Registration (Ishi) No. 4081

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